Token Usage for Business Owners

Business Owners' Usage

1. Onboarding Process

• Play a Demo (optional): Guide new business owners through the app's features and functionalities.

• Content: Step-by-step instructions for registration, wallet setup, NFT minting, product listing, and store verification. Tips for optimizing store profiles and attracting customers. Explanation of the dynamic NFT system and its benefits for business owners.

2. Dynamic NFT Minting (Level 0)

• Initial NFT Minting: When a business owner first registers on the platform, a basic Dynamic NFT will be minted to represent the starting status of their business. This NFT serves as the digital identity of the business and reflects its early-stage attributes, which will evolve as the business grows and engages with customers. The NFT is designed to change dynamically based on performance metrics such as customer feedback, successful orders, and accumulated experience points (XP). As the business completes orders, gathers customer satisfaction data, and meets other platform-specific goals, the NFT will unlock more advanced features. These upgrades will be visible to both the business owner and customers, showcasing the store’s growth and quality improvements.

• NFT Attributes: Upon minting, the Dynamic NFT will be assigned a set of attributes that reflect the performance and reputation of the business. These include return customer rate, discount and promotion usage, community engagement, and service quality and cost.

3. Starting the Business

• Go Live: Once your business is verified through the smart contract, and you’ve listed your products or services, your store will be ready to go live. This means you can start accepting orders from customers on the platform.

4. Getting Feedback from Customers to Unlock Attributes

• Customer Reviews: Encouraging customers to leave reviews and ratings is crucial. Positive reviews not only help you improve but also contribute to the development of your dynamic NFT.

• Activating Attributes: As your customers provide feedback and rate your services, certain attributes in your dynamic NFT will be activated. For example, if customers appreciate your customer service, you could earn the "Excellent Customer Service" attribute. These attributes will help showcase your strengths and encourage more customers to choose your business.

5. Upgrading Your NFT with Orders

• Order Threshold: To move your NFT to the next level, there will be a specific number of completed orders required. For example, after completing a certain amount of orders, your NFT will automatically upgrade from the Beginner Stage to the Intermediate Stage.

+Service Levels of Dynamic NFTs for Business Owners

• Level 0-5: Beginner Stage You’re just starting out and building your reputation. This is where you focus on completing your first orders and gaining experience.

• Level 6-10: Intermediate Stage After completing a number of successful orders, your NFT will upgrade to the Intermediate Stage. Here, you may start to unlock some added benefits, like increased visibility.

• Level 11-15: Advanced Stage As you grow further, you’ll move into the Advanced Stage. At this point, you may access exclusive features and enjoy greater exposure on the platform.

• Level 16-20: Expert Stage The highest level represents top-performing businesses. Being at this stage grants the maximum benefits, such as premium platform features and a marketplace leadership badge.

Level	Criteria	EXP Require	Total Tokens Require	Benefits (functions)
0-5 (Beginner)	Complete from 5-50 successful orders	100-300XP from customers	30 tokens in their wallet	-Verified Business Badge: At this level, business owners receive a Verified Badge on their profile. This badge helps build trust with customers, showing them that the business is authentic and verified. -Basic Order Tracking Dashboard: Business owners gain access to a simple order tracking dashboard, which allows them to monitor the progress of their orders in real time. This helps them stay organized and manage customer expectations more easily.
6-10 (Intermediate)	Complete from 60-100 successful orders	400-600XP from customers	100 tokens in their wallet	-Business Analytics Tools: At this level, businesses unlock access to analytics tools that track performance metrics such as order volume, customer feedback, and service efficiency. These tools allow them to make informed decisions to improve their service quality. -Increased Visibility: Stores in this stage gain enhanced visibility on the platform, improving their chances of being discovered by potential customers. This increased exposure helps boost their overall business presence.
11-15 (Advance)	Complete from 150-400 successful orders	700-900XP from customers	400 tokens in their wallet	-Advanced Analytics & Reports: Businesses receive access to detailed performance reports, offering deeper insights into their operational effectiveness. These reports help store owners identify areas for improvement and long-term planning. -Loyalty Program Integration: Businesses can now implement customer loyalty features such as awarding points or badges for repeat customers, encouraging greater customer retention and engagement.
16-20( Expert)	Complete from 500-1000+ successful orders	1000+ XP from customers	2000 tokens in their wallet	-Premium Support & Services: At the expert level, businesses receive priority customer support, which means faster response times and direct access to a dedicated support team. This ensures that any technical issues, service disruptions, or business concerns are addressed immediately, minimizing downtime and ensuring a smooth customer experience. -Marketplace Leadership Badge: Businesses that reach this top level are awarded the Marketplace Leader Badge, which signals to customers that the business is one of the best performers on the platform. This badge helps build trust and authority, and it will appear prominently on the business profile, making it stand out in the marketplace.